A bad first impression can cost you a customer forever. If you've spoken to an answering service, you know what I mean. The well-meaning person on the other end sounds robotic, rushed, or uninterested. That caller is gone. Most services hire whoever applies first. No real screening. No real training. Just a revolving door of call reps who do not care about your business
Most 'local' answering services are owned by massive corporations. Discover why family-owned businesses like ours do it better.